Privacy Policy
We are committed to protecting your privacy and being transparent about how we handle your information. This policy explains our practices in plain language.
Contents
1. Who We Are
Spectrum Alliance LLC ("Spectrum Alliance," "we," "us," or "our") is a business ecosystem headquartered in Washington State, United States. We provide business services, technology solutions, strategic support, and infrastructure products to organizations of every size, including WebStudio, Sunshine HR Suite, Emerald Ledger Executive Suite (ELES), LedgerPro, and Lumor List.
This Privacy Policy applies to the Spectrum Alliance website located at spectrumalliance.com and all associated product pages, intake forms, and subpages (collectively, "the Site").
2. Information We Collect
Information You Provide Directly
We collect information you voluntarily submit through our contact forms, intake forms, and membership interest registration. This may include:
- Name and business name
- Email address and phone number
- Business description and industry information
- Project goals, timelines, and preferences
- Any other information you choose to provide in form text fields
Information Collected Automatically
When you visit our Site, we may automatically collect certain technical information, including:
- IP address and approximate geographic location (country/region)
- Browser type and version
- Operating system
- Pages visited and time spent on each page
- Referral source (the page or search that brought you to our Site)
- Device type (desktop, mobile, tablet)
3. How We Collect Information
We collect information through the following mechanisms:
- Forms: Contact forms, intake forms, and membership interest forms on the Site
- Analytics Tools: We use Google Analytics 4 (GA4) to collect anonymized usage data. GA4 uses cookies and similar tracking technologies subject to Google's privacy terms.
- Server Logs: Our hosting provider may automatically log standard technical data about each page request.
4. How We Use Your Information
We use the information we collect to:
- Respond to inquiries and contact form submissions
- Process and fulfill service intake requests
- Communicate with you about services, project status, and next steps
- Send operational communications (not marketing) related to submitted forms
- Improve our website experience and services
- Understand how visitors use our Site through aggregated analytics data
- Maintain records required for business operations
- Comply with applicable legal obligations
We do not sell your information. We do not use your information for automated decision-making that produces legal or similarly significant effects.
5. How We Share Information
We share your information only in the following limited circumstances:
- Service Providers: We may share information with third-party vendors who assist in operating our business, including hosting providers (Hostinger), email service providers, and cloud storage services (Microsoft 365 / OneDrive). These providers are contractually obligated to handle your information securely and only as directed by us.
- Legal Requirements: We may disclose information when required by law, regulation, court order, or to protect the rights, property, or safety of Spectrum Alliance, our clients, or the public.
- Business Transfers: In the event of a merger, acquisition, or sale of business assets, your information may be transferred as part of that transaction. We will notify you of any such change.
We do not share, rent, or sell your personal information to third parties for their marketing purposes.
6. Data Retention
We retain personal information for as long as necessary to fulfill the purposes described in this policy, maintain our business records, and comply with legal obligations. Form submissions from prospective clients are retained for a minimum of three (3) years from submission date. You may request deletion of your information at any time (see Your Rights below).
7. Cookies and Tracking Technologies
Our Site uses the following types of cookies and similar technologies:
- Strictly Necessary Cookies: Required for the Site to function correctly. These cannot be disabled.
- Analytics Cookies: Used by Google Analytics 4 to collect anonymized usage data. You can opt out of GA4 tracking by installing the Google Analytics Opt-out Browser Add-on.
- Preference Cookies: Used to remember your cookie consent preference as set through our cookie notice.
Most browsers allow you to control cookies through their settings. Disabling analytics cookies will not affect your ability to use the Site.
8. Security
We implement reasonable technical and organizational measures to protect your information from unauthorized access, disclosure, alteration, or destruction. These include HTTPS encryption on all pages, access controls on internal systems, and secure handling of form submissions.
No method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
9. Your Rights
Depending on your location, you may have the following rights regarding your personal information:
- Access: Request a copy of the information we hold about you
- Correction: Request that we correct inaccurate information
- Deletion: Request that we delete your information, subject to legal retention requirements
- Objection: Object to certain uses of your information
- Portability: Request your information in a portable format
Washington State residents may have additional rights under the Washington My Health MY Data Act and Washington Privacy Act (WPA) as applicable. California residents may have rights under the California Consumer Privacy Act (CCPA / CPRA).
To exercise your rights, contact us at privacy@spectrumalliance.com. We will respond within 30 days.
10. Children's Privacy
Our Site and services are directed to business professionals and organizations. We do not knowingly collect personal information from individuals under the age of 18. If you believe we have inadvertently collected information from a minor, please contact us immediately and we will promptly delete it.
11. Third-Party Links
Our Site may contain links to third-party websites. This Privacy Policy applies only to the Spectrum Alliance Site. We are not responsible for the privacy practices of third-party sites and encourage you to review their privacy policies before providing any information.
12. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. When we make material changes, we will update the "Last Updated" date at the top of this page. We encourage you to review this page periodically. Continued use of the Site after changes are posted constitutes your acceptance of the updated policy.
13. Contact Us
If you have questions, concerns, or requests related to this Privacy Policy or your personal information, please contact us:
- Email: privacy@spectrumalliance.com
- General Contact: spectrumalliance.com/contact/
- Mailing Address: Spectrum Alliance LLC, Washington State, United States
This Privacy Policy was prepared for Spectrum Alliance LLC. It is provided for informational purposes and does not constitute legal advice. Spectrum Alliance recommends consulting qualified legal counsel for compliance guidance specific to your jurisdiction.